Japan Productivity Center


		The Japan Productivity Center (JPC) is a non-profit organization (NPO) and non-governmental organization (NGO) established in 1955 to promote the Productivity Movement in Japan under its Three Guiding Principles. The JPC, at the corporate level, actively works to implement the latest management system based on cooperation between labor and management, introduce effective management renovation, train human resources, and also present public policy proposals for socio-economic reform in Japan. As the only institution of its kind in Japan, the JPC is committed to making a significant contribution to socio-economic development in Japan and throughout the world.

First Report of Japanese Customer Satisfaction Index (JCSI)
(October 6, 2009)

The Service Productivity & Innovation for Growth (SPRING) developed the Japanese Customer Satisfaction Index (JCSI ) for cross-industry comparison and analysis, and recently conducted a survey in 8 key segments of the service industry (i.e. mobile phone carriers, convenience stores, apparel specialty stores, household items & furniture specialty stores, business hotels (economy hotels), city hotels (upscale hotels), delivery service, leisure & event) to measure customer satisfaction levels. <more>

JPC to Start Productivity Improvement Project in Tunisia
(October 6, 2009)

Japan Productivity Center (President, Mr. Tsuneaki Taniguchi.) announced that it would participate in the "Quality & Productivity Improvement Project" for Tunisia for 3 years until 2012. This project is part of technical assistance program of the Japanese government and JICA. <more>

SPRING's First Global Service Forum
(September 4, 2009)

The Service Productivity & Innovation for Growth (SPRING) hosted the first Global Service Forum -Expansion of Market and Creation of New Value through Globalization- on September 4, 2009. <more>

[August 24, 2009]	White Paper on Mental Health of Workers 2009

[July 30,2009]	White Paper of Leisure 2009

[June 26, 2009]	JPC Announces Management Changes

[April 28, 2009]	The Role of Union and Management of Socially Responsible Companies:Establishment of Human Asset Based Country

[April 27, 2009]	Second Research on "Management Vision and Ethics"

[April 22, 2009]	2009 Attitude Survey of the New Recruits

[March 9, 2009]	SPRING announces Japanese Customer Satisfaction Index (JCSI)

[February 19, 2009]	Policy Proposal by Tourism Area Management Forum

[February 13, 2009]	2009 Mentor Award Recipient

[January 7, 2009]	Objectives for 2009

[December 24, 2008]	2008 International Comparison of Labor Productivity

[December 18, 2008]	2008 Survey on the New Recruit's Perception of Work after Half a Year

[December 5, 2008]	2008 International Comparison of People's Well-Being

[November 14, 2008]	The 2nd Work-Life-Balance Award Recipients

[November 1, 2008]	The 3rd national comparison of the local government balance sheet (For Fiscal Year 2005)

[October 10, 2008]	White Paper of Productivity 2008

[September 24, 2008]	The Third Japan 300 High-Service Award Recipients: From Hi-tech to Hi-service

[September 22, 2008]	The Council to Support Working Women

[September 12, 2008]	Survey of Productivity in Companies

[August 22, 2008]	White Paper on Mental Health of Workers 2008

[August 5, 2008]	4th Survey on Mental Health in Companies

[July 31, 2008]	White Paper of Leisure 2008

[June 27, 2008]	Survey on How to Cope with Global Warming

[June 26, 2008]	2008 Survey on the New Recruit's Perception of Work

[June 5, 2008]	2008 Survey on the Change of Japanese Personnel Systems

[May 2, 2008]	Report of Congressional Forum to Promote Better Management Vision and Ethics

[April 23, 2008]	2008 Attitude Survey of the New Recruits

[March 10, 2008]	The Second Japan 300 High-Service Award Recipients

[February 28, 2008]	Establishment of Tourism Area Management Forum

[January 8, 2008]	Objectives for 2008

[December 3, 2007]	2007 International Comparison of People's Well-Being

[November 28, 2007]	The First Japan 300 High-Service Award Recipients

[November 2, 2007]	2007 Annual Report of Productivity

[September 19, 2007]	Survey of Company Productivity

[August 6, 2007]	Work-Life Balance Campaign 2007: "Work-Life Balance Award"

[July 25, 2007]	White Paper of Leisure 2007

[July 11, 2007]	Survey on Executives' Visions and Ethics

[May 10, 2007]	Establishment of Service Industry Productivity Council

[April 25, 2007]	2007 Attitude Survey of the New Recruits

[April 12, 2007]	Promotion of Work-Life Balance Underway

[January 9, 2007]	2007 New Year's Gathering

[January 9, 2007]	Objectives for 2007

[December 2006]	International Comparison of Labor Productivity (2006)

[November 2006]	2006 Japan Quality Award Recipients

[August 2006]	The Private Sector Movement to Support Younger Generation

[July 2006]	Survey Result of Activities in Mental-Health

[July 2006]	White Paper of Leisure 2006

[July 2006]	The Final Proposal by the Special Committee for Labor Relations

[January 2006]	JS's Objectives for 2006

Review and rebuilding of Japanese political systems

Seeking excellence in performance

Improving service sector productivity

Council for Promotion of Work-Life Balance

Promoting the work-life balance